Lizzies Bundles cares deeply about the privacy of its visitors and users, and is fully committed to protect their personal information and use it properly in compliance with data privacy laws. This policy describes how we may collect and use personal information, and the rights and choices available to our visitors and users regarding such information.
1.1. Visitor and User Information
We collect two types of information: Personal Information (which could be used to uniquely identify an individual) and Non-personal Information (which is non-identifying).
Personal information may be collected by visiting our store, telephoning us through our online portal.
1.3 Job Applicant Information
We also collect information that is provided to us by job candidates, when they apply to any of the open positions.
There are two main methods we use:
We collect such Non-personal and Personal Information for the following purposes:
We will only use your Personal Information for the purposes set out in Section 3 where we are satisfied that:
Our Services are not permitted to children under 18 years of age. No one under age 18 should provide any Personal Information to us through any of our Services. We do not knowingly collect Personal Information from children under 18. Parents and guardians should supervise their children’s activities at all times.
Lizzies Bundles visitors and Users’ Personal Information may be stored by us and service providers in the United Kingdom and United States of America for the proper delivery of our Services and/or as may be required by law.
Upon request Lizzies Bundles will provide you with information about whether we hold any of your Personal Information. As per GDPR in the EU you may request access, correct, or request deletion of your Personal Information by contacting us via the contact details below. We will respond to your request within a timeframe imposed by local laws or a reasonable timeframe.
Please note that permanently deleting your records erases all of your information on our database. After completing this process, your User Account and all its data will be removed permanently, and we will not be able to restore your account or retrieve your data in the future. If you contact us in the future, the online system will not recognize your account and Support agents will not be able to locate the deleted account.
Lizzies Bundles may collect, store and process certain Non-personal and Personal Information solely on our Users’ behalf and at their direction.
Lizzies Bundles may share your Personal Information with third parties (or otherwise allow them access to it) only in the following manners and instances:
6.1. Third Party Services:
Lizzies Bundles use a few 3rd party providers whose services and solutions complement, facilitate and enhance our service. These include hosting and server co-location services, communications and content delivery networks (CDNs), data and cyber security services, billing and payment processing services, domain name registrars, fraud detection and prevention services, web analytics, e-mail distribution and monitoring services, performance measurement, data optimization and our legal and financial advisors (collectively, “Third Party Service(s)”). Such Third Party Services may receive or otherwise have access to our Visitors’ and Users Personal Information, in its entirety or in part – depending on each of their particular roles and purposes in facilitating and enhancing our Services and business, and may only use it for such purposes. We do not share personal information with third parties for any other reason.
6.2. Law Enforcement, Legal Requests and Duties:
Where permitted by local data protection laws, Lizzies Bundles may disclose or otherwise allow others access to your Personal Information pursuant to a legal request, such as a subpoena, legal proceedings, search warrant or court order, or in compliance with applicable laws, if we have good faith belief that the law requires us to do so, with or without notice to you.
6.3. Protecting Rights and Safety:
Lizzies Bundles may share your Personal Information with others if we believe in good faith that this will help protect the rights, property or personal safety of floristPro, any of our Users, any Users-of-Users, or any member of the general public, with or without notice to you.
6.4. Social Media Features and Framed Pages:
Our Services include certain Social Media features and widgets, single sign on features, such as the “Facebook Connect” or “Google Sign-in”, the “Facebook Like” button, the “Share this” button or other interactive mini-programs (“Social Media Features”).These Social Media Features may collect information such as your IP address or which page you are visiting on our Website, and may set a cookie to enable them to function properly. Social Media Features are either hosted by a third party or hosted directly on our Services. Your interactions with these third parties’ Social Media Features are governed by their policies and not ours.
In addition, our Services may enable you to share your Personal Information with third parties directly, such as via page framing techniques to serve content to or from Third Party Services or other parties, while preserving the look and feel of our Website and Services (“Frames”). Please be aware that if you choose to interact or share any Personal Information via such Frames, you are in fact providing it to these third parties and not to us, and such interactions and sharing too are governed by such third parties’ policies and not ours.
We may use your Personal Information to send you promotional content and messages by e-mail, calls and similar forms of communication.
If you do not wish to receive such promotional messages or calls, you may notify Lizzies Bundles at any time or follow the “unsubscribe” or STOP instructions contained in the promotional communications you receive.
8.2. Service and Billing Messages:
Lizzies Bundles may also contact you with important information regarding our Services, or your use thereof. For example, we may send you a notice (through any of the means available to us) that is in process or completed if a certain Service is temporarily suspended, a service which has a query which in order to complete we need you contact you, send you reminders or warnings regarding upcoming or late payments for your current or upcoming invoices or subscriptions; forward abuse complaints; or notify you of material changes in our Services.
It is important that you are always able to receive such messages. For this reason, you are not be able to opt-out of receiving such Service and Billing Messages unless you are no longer a Lizzies Bundles user or client, provided that all payment obligations are fulfilled (which can be done by deactivating your account).
It is imperative that you have control over your Personal Information which is why we enable you to receive a copy of, update, amend, delete, or limit the use of your Personal Information.
Before disclosing the requested Personal Information, we may ask you for additional information in order to confirm your identity and for security purposes. We reserve the right to charge a fee where permitted by law (e.g., if your request is unfounded or excessive).
You have the right to file a complaint with your local supervisory authority for data protection (but we still recommend that you contact us first).
If you are a Lizzies Bundles Visitor or User, and you wish to receive a copy, access and/or request us to make corrections to the Personal Information that you have stored with us (either yours or your Users-of-Users’), or wish to request a list of what Personal Information (if any) pertaining to you we disclosed to third parties for direct marketing purposes. We will make all reasonable efforts to complete your request promptly (unless we require further information from you in order to fulfil your request), subject to legal and other permissible considerations.
We may continue to retain such Personal Information even after you deactivate your User Account and/or cease to use any particular Services, as reasonably necessary to comply with our legal obligations, to resolve disputes regarding our clients and Users prevent fraud and abuse, enforce our agreements and/or protect our legitimate interests. We maintain a data retention policy which we apply to information in our care. Where your Personal Information is no longer required we will ensure it is securely deleted.
Securing your personal information, and use various security measures to better protect it.
However, as we can’t guarantee absolute protection – we encourage you to be careful, set a strong password for your account, and avoid submitting any sensitive information which, if exposed, could cause you major harm.